Cox Email Not Working

Cox Email Not Working

Cox Communication is the leading broadband service provider in America. The services are reliable and network features are excellent and due to the same, it is highly admired by the people of Nation. Apart from the broadband service, it also offers the Entertainment facilities and Automation services.

Cox Email allows the users to purchase the subscription plan and also enable them to send and receive emails. Sometimes, due to the breach, Cox Email stops responding and as a result users get annoyed. There are various ways to sort out the issues, either user can seek the assistance of the Cox Email Tech Support or can fix the same via the tutorial method. The latter method takes too much time and effort and the former method is the easiest one to fix the issues.

 The issues of the Cox Email are listed below with the solution. The troubleshooting steps have been provided by the certified techies. So, go through with the same and resolve your issues.

Issues and Solutions

Cox Email stops responding on Mac

  • Open Apple Mail from the Mac.
  • Click on Mail tab and from the drop-down menu of the same, select ‘Preferences’.
  • Account list will appear on your screen, select the Cox Account and click on the ‘minus’ sign, located at the bottom left of the page.
  • Thereafter a dialogue box will appear asking you for the deletion of the account. Click on Yes button.
  • After removing the account, configure the Cox Email again.

Can’t send or receive emails

This issue mostly arises due to the incorrect configuration of the Email account. Make sure to enter the correct Email server details. The details are listed below, verify the same.

IMAP Settings

  • Incoming Mail Server: and keep the port number as 993.
  • Outgoing Mail Server: and keep the port number as 587.
  • Make sure to enable the SSL and TLS for the Incoming and Outgoing Mail server.

POP3 Settings

All the details are similar except the Port number of Incoming Mail Server, keep the same as 995.

Apply the above steps to fix the issues, if still persists the problem then contact Cox Email Technical Support for the assistance. The geeks will provide the valuable information and effective solution to fix the issues. They work around the clock, so you may seek for their support anytime.

Billing Issues

If you are unable to purchase the plan or getting the frequent error amid the process, then immediately contact Cox Email Customer Service for the quick assistance. They are the authorized group and know how to precisely fix the issues. So, get in touch with them to prevent the issues.


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